AutoZone Return Policy | AutoZone Returns

AutoZone Return Policy

If you have purchased any auto parts or accessories from AutoZone or, you can return your products after completing the AutoZone Return Policy. Well, it is necessary to satisfy the terms and conditions that are listed in the AutoZone Return.

Check AutoZone Return Policy details here and get AutoZone Refunds and Exchange for your products. This post will show you AutoZone Refunds & Returns, AutoZone look up receipts, how to return parts to AutoZone, AutoZone exchange policy, AutoZone return policy without a receipt or AutoZone return policy battery.

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AutoZone Return Policy | AutoZone Returns

There are two ways by which customers can return the products back to the AutoZone. The users are allowed to return the products to the store OR return a product by Mail services. In both of the cases, users have to satisfy the terms and conditions. Well, there are different steps you need to proceed with in order to give the product back.

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AutoZone Online Return Policy | Steps & Terms to Return Online


Users can return the products which bought online also in the stores. Users just have to take the product, pack it back in the original box or package you have received while delivery and then attach the receipt. Take the box to any store of your choice and return your products there. Users have to provide credit card details in order to get the refunds. Only eligible products will be refunded.

⚙ Once you buy the gift card, users are not allowed to return the gift cards. All gift card sales are final. It is necessary to have your receipt in order to return the products to the stores. All returns to an AutoZone store are subject to the In-Store Return Policy, located on, and not all products are eligible for returns. For instance, all sales of customized items are final, and not eligible for returns.

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To return a product to’s Fulfillment Center, first remove all items, if any, from the product. Then fill out the Return Form and include it with the product in its original packaging or box and return it to the FulFillment centres.

⚙ If you are shipping from a location within the United States, AutoZone will provide you with a prepaid return shipping label. Simply place the shipping label on the outside of the box, and drop off the package at a shipping facility of your choice.

⚙ If you are shipping from an overseas location or a U.S. Territory then AutoZone will reimburse your return shipping cost by issuing a check for the shipping dollar amount as it appears on the carrier’s pre-printed label. Simply enclose the carrier’s pre-printed label indicating the amount of the shipping charge when you return the item.

⚙ If you want to return the defective products, AutoZone recommends that you return the product to the Fulfillment Center using a carrier that provides package tracking services to ensure your product gets back to safely and quickly. Your credit card will be credited for the full price of the product but your shipping charges will not be reimbursed.

AutoZone Return Policy In-Store

To return a product to an AutoZone store, return an item in its original condition with the packaging with the shopping receipt. It is necessary to return a product within 90 days of the purchase date to request a refund. Return a defective item within the warranty period. Requests for refunds may be denied if the item has been used or installed.

If you are returning any product or products and you no longer have the receipt, you have to contact AutoZone Customer Support at 1-800-288-6966 to request the transaction details of your order.

The customer service representative will also explain the process for returning your product(s) to the nearest AutoZone store. AUTOZONE RESERVES THE RIGHT TO LIMIT RETURNS AND EXCHANGES REGARDLESS OF RECEIPT.

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FAQs For AutoZone Return Policy

1. Does AutoZone accept returns without receipt?

Suppose you are returning any AutoZone product or products and you no longer have a receipt. In that case, you must contact AutoZone Customer Support at 1-800-288-6966 to request transaction details for your order.

2. Can you return parts at AutoZone?

To return any product to the AutoZone store

  • For return and refund, the product must be returned within 90 days of its purchase
  • A receipt is required for return and refund. If you do not have a receipt, contact AutoZone Customer Support at 1-800-288-6966.
  • The product must be accompanied by its original packaging and its original box.

3. Can AutoZone look up receipts?

If you have lost your receipt, AutoZone can look up your last three months’ receipt. Suppose you are looking for a receipt for a refund within 90 days of your purchase. In that case, AutoZone can look up the purchase at AutoZone near you, or you can contact AutoZone Customer Support at 1-800-288-6966.

4. How long does it take for AutoZone to refund money?

AutoZone may take 3 to 7 days to refund.

5. Can I get a refund without a receipt?

No, you can’t get a refund without a receipt. If your receipt is lost, contact your nearest AutoZone or contact AutoZone Customer Support at 1-800-288-6966. They will find your last three-month receipt.

6. Does AutoZone have lifetime warranty on brake pads?

AutoZone has a limited lifetime warranty on brake pads

7. Does AutoZone give cash refunds?

For faster AutoZone refund process, use a credit card, as the refund will be credited immediately.

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