Entrepreneurs have figured out how important customer satisfaction is to any business and Whataburger isn’t lagging behind either. Being a company in a highly competitive market, the food industry, it is more than important to know the value of customer feedback. That’s why it has prepared a survey that helps it collect customer feedback. Consequently, they can improve their services and their delicious beef burger. On the other hand, participants also get rewards. Let’s take a look at how to go about the Whataburger survey.
What is the Survey for?
This survey aims at ensuring that you don’t receive a bad service over and over again and suffer silently. It gives you an opportunity to be heard. You can also commend if you are happy with the experience. Equally important, you can air suggestions that will make the services even better. Its focus is mainly on:
- The quality of the food
- The standards of the services they render
- Their hygiene as well as cleanliness
- How the staff behave towards the customers
- If what you get is real value to your money.
Rules and requirements
The rules for the Survey are simple and are illustrated below:
- The participant of the Whataburger survey must be 18 years and above
- A purchase receipt is also necessary which means that you can only participate after buying something from any of the store across the country.
- One receipt can only be used once
- You must answer all the survey questions in order to receive the validation code
- The survey should be carried within 3 days of visiting the joint.
- You should know either English or Spanish to be in a position to understand the questions asked.
- Upon getting the validation code, you must use it not more than 30 days after receiving it.
- One must as well be a resident of the United States of America
- Don’t expect to exchange the deal with cash
You also need the following things to fill the survey
- Whataburger receipt
- A code of 16 digits on the receipt or a 6 digit store number
- Either a smartphone or a PC that can access the internet
- An Internet connection that is not only fast but also stable
- At least 4 minutes of your time
How to complete the survey
- Go to their official page whataburgersurvey.com
- Enter the code on the receipt which has up to 16 digits
- In cases where the survey code is missing, go ahead and use the store number, instead. It has 6 digits
- Now, you are set to carry out the survey
- Click start
- Answer all the questions honestly
- To proceed to the next question, simply click the Next button below the current question.
- Provide your email address so that you can receive details of the reward via the same.
- Wait for the validation code since it is the only way to enjoy offers. Preferably, write it down so that you can remember it the next time you visit Whataburger and claim your reward.
Upon completing a survey, one gets a validation code that will see him or her receive offers, rewards as well as discounts. For example, you get yourself a free Whataburger once you buy either fries or drinks from Whataburger.