Ulta Returns and Refund Policy 2019
Hi guys, Do you visiting at the Ulta beauty care. Okay, then You just need to know about Ulta Returns Policy 2018 if you are like to using an Ulta cosmetic product.
If you are not fully satisfied with a purchase that you have made at a ULTA store. The product may be returned for a refund or store credit as per ulta refund policy. If you exchange your item then check all information here Ulta exchange policy.
Have you returned used an item to Ulta? Yes, you can return used items to Ulta. if any time you are not happy with your purchase you can return it, so if you aren’t happy after you’ve used as per ulta return policy used to return it.
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ULTA RETURN POLICY
Ulta Beauty is dedicated to making the return process beautifully simple for you. We’re all about bringing you a top shopping experience from start to finish. If you’re not completely satisfied with a product for any reason, just return the product to us for a full refund or exchange.
First, a few details:
- All returns must be accompanied by all original components.
- Lost your receipt? No problem! We are able to locate purchases made using your Ultimate Rewards Member number or ulta.com account.
- If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Guests will be asked to provide a valid government issued ID.
- In order to offer the best shopping and product-return experience to as many guests as possible, Ulta Beauty reserves the right to limit returns if we have reason to suspect misuse of our generous Returns Policy.
HOW TO RETURN OR EXCHANGE A PRODUCT:
1. For purchases made in our stores
Simply bring the items you wish to return to any Ulta Beauty store, and ask one of our associates to assist you in making a return-we’ll be happy to help!
Products returned within 60 days of the original purchase that include the original receipt (or can be verified in our system using your Ultimate Rewards member ID), will be fully refunded via the original form of payment. Otherwise, the refund will be made in the form of in-store credit.
If you would like to exchange a product for the same item, no payment is required-just bring it in and you’re good to go. However, if you exchange for an item at a higher price point, you will need to pay for the difference in price and sales tax. Likewise, if you exchange for a different item at a lower price point, you will receive back the difference in price and sales tax.
2. For purchases made online at www.ulta.com or using the Ulta Beauty App
Online or in-app purchase can be returned to us by mail or by bringing it to any one of our Ulta Beauty stores. Please note that shipping charges on your original order will not be refunded, unless the package was incorrectly shipped or you received defective merchandise.
Returning your online order to one of our stores
To avoid return shipping costs and speed up your refund, you may bring returned merchandise to any Ulta Beauty store.
Simply bring the items you wish to return to the store with its original email order confirmation, packing slip and all original packaging materials. If you are unable to locate your email order confirmation, you can print it by logging in to your ULTA.com account, selecting order status, and then selecting the order number shown on the bottom of the packing slip. You can also access it quickly in the app.
If you return the product within 60 days of the original purchase and it’s accompanied by its original email order confirmation and packing slip (or can be verified in our system using your Ultimate Rewards member ID or Ulta.com account information), you will receive your refund in the form of your original payment. However, if you originally used an online payment service (e.g., PayPal), your refund will be made to your preferred credit or debit card or issued as an in-store credit. In all other cases, the refund will be made in the form of in-store credit.
Returning your online order by mail
To avoid return shipping costs and speed up your refund, you may return merchandise to any Ulta Beauty store (see Returning your online order to one of our Stores). However, if you choose to mail your return to Ulta Beauty, we ask that you cover the return shipping charges. We are unable to accept CODs for returned merchandise.
If you return a product within 60 days of the process date on the order packing slip, you will receive your refund in the form of your original payment. If payment was made with a store Gift Card, the refund will be issued in the form of an Ulta Beauty eGift Card.
We know you’ve put together, so we recommend returning the product in the same shipping carton that you received it in. Please use the return mailing label printed on the packing list included in your shipping package, and address the return package to:
ULTA.com Returns Center
1135 Arbor Drive
Romeoville, IL 60446
Return all products to Ulta Beauty by ground-only shipping. Certain items in your order may be considered Hazardous Materials (HAZMAT). Hazardous Materials include aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals). The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations.
We also recommend that you use a traceable ground shipping method (e.g. UPS or the U.S. Postal Service insured mail), so you can track your shipment back to us for a truly flawless return.
After we have processed your return and issued a refund, we’ll let you know via email. You can also look up your return status online by logging into your ULTA.com account and clicking on order status. If your refund is being applied back to a bank card or credit card, expect the credit to appear on your account within 7-10 days after you receive the notification email.